Appointments and Referrals

Medicare – With a GP Mental Health Care Plan or a referral from a Paediatrician, patients are bulk-billed. Telehealth consults are now fully covered by Medicare.

NDIS – Specialist Psychology Behavioural Support – Self-managed and Plan Managed Telehealth sessions are covered and this service is available AUSTRALIA wide.

Private Paying – No referral is required. Session cost is $190, Private Health rebates may apply, please check with your fund.


Initial appointments are 45 minutes to an hour.

No, however Medicare requires the child to be there most of the time (please discuss with Simon at your first appointment). Simon does like to speak with a parent first, and this is often easier without the child present.

Only if the child wants too and with permission from the parent.

Yes, this is encouraged. It’s really important to include parents in the process as much as possible.

Yes, this is a great idea. You will know after one appointment whether this is the right approach for your situation. Parents often pay privately for the first appointment and then decide whether they need further appointments and/or a Medicare referral from the GP.

Yes, it’s actually often more effective, and has many other advantages. See the Telehealth page for more details

Yes, just one click on the emailed link. Simon uses SA Health certified secure telehealth software, which is Desktop, Tablet and Mobile friendly. No downloading of apps is required.

Yes, whatever is more comfortable for you.

Yes, this includes Medicare, NDIS and private patients

This is best decided at the end of your appointment. Please discuss with Simon before booking any follow-up appointments.

It’s hard to say, sometimes just one, but often 2 to 4

Only those that are necessary to address the issues – the focus is always only on the behaviour that needs changing – see the Behavioural Approach page for details.

A valid referral (not required for NDIS or private), email address and mobile number. You will be sent an intake form which will allow you to provide any other important information.

Please email Simon at Simon personally replies to all emails. Every attempt is made to reply within 24 hrs (not weekends though)

Cancellation and Non-Attendance Policy/Reminder SMS Service

If you are unable to attend your appointment, please provide ample notice.  This allows another patient to use the appointment.  If less than 48 hours’ notice of Cancellation is given, you will be invoiced a cancellation fee.  This must be paid prior to any further appointments being made.

Email Reminders and SMS Reminders are sent prior to your appointment.     

Informed Consent

Psychologists are required to obtain ‘informed consent’ from every client.  This means that the client is informed of what is required and expected as a part of normal treatment.  It is therefore important that every client has an understanding of what to expect from their psychologist.  Listed below are the important aspects of any service provided by a psychologist:

  • The psychologist will need to collect and record personal information that is relevant to your current situation.  You may view and /or have a copy of the material recorded in your file upon request.
  • Confidentiality – All personal information gathered by the psychologist during the provision of the service will remain confidential and secure except when: it is subpoenaed by Court, failure to disclose the information would place someone at risk, or approval has been obtained to provide a written report to another person/agency and/or discuss the information with another person/agency.
  • Your rights as a client of a psychologist

Please consider the age of your child when discussing these important issues above – it is important that your child feels comfortable that what is discussed during appointments is confidential and they will be treated with respect at all times.

Child Safe Environments 

Please note that all appointments are carried out in an environment that meets the South Australian Government’s Child Safe Environments criteria.